- May 16, 2017
- Posted by: Vaughan Gething AM
- Category: Latest News
Non-Emergency Patient Transport Services are now available between 6am and 8pm Monday to Saturday across Wales, following the successful modernisation of the service.
Welsh Labour’s Health Secretary, Vaughan Gething, has highlighted the improvements that have been made to the Non-Emergency Patient Transport Services (NEPTS) across Wales, in response to the McClelland strategic review of Welsh Ambulance Services. The changes have significantly improved access for patients, carers and health care professionals to the service. Abandonment rates have fallen from 11% to 5% and call waiting times have also reduced. Patients can make a booking through a single national number (0300 1232303) and can cancel or make enquiries about transport by using enhanced on-line services that are available 24/7.